Customer is entitled to trade-in multiple device(s), up to a maximum of five (5) devices in a single transaction for every purchase of an eligible device. Trade-ins shall constitute of smartphones, tablets & smartwatches. In the event that the trade-in value of the device(s) exceeds the cost of the device purchased, the excess amount is not exchangeable for cash. Thank you.

Customer can bring the device(s) to Participating Outlets to confirm the eligibility of the device(s) for trade-in. If eligible, the device(s) trade-in value will be quoted according to the CompAsia App. Please visit https://samsung.com/my/trade-in/ for online checking estimated trade-in value. Thank you.

The values provided in the list are indicative, and subject to the condition of the trade in device, the model and brand of the trade-in device, and the purchased device model. Values will differ if there is any physical or functional damage identified, or when market value of the devices fluctuate. The accurate value of the trade-in device will be determined after assessment using CompAsia’s CompAsia App in-store/ trade-in device collection.

The CompAsia App shall compute and provide a quotation through a series of automated tests, user- assisted tests and user-declared conditions. The actual trade-in value quotation shall be computed according to the types and quantity of defects found. During the device inspection by sales staff, should the sales staff find any mismatch between the actual and declared condition of the device, a revised trade-in value will be offered. If Customer is agreeable, the trade-in transaction shall be completed with this revised trade-in value. Otherwise, the device will be returned without any charges/ payment.

Please find the list of participating outlets below:

Participating Outlets	Participating Trade-in Model	Multiple Devices Trade-in
Samsung Experience Stores ("SES")	Smartphones, Tablets, Smartwatches, Laptop	Available
Selected Samsung Authorized Retailers	Smartphones, Tablets, Smartwatches, Laptop	Available
Selected Senheng, Grand Senheng & senQ stores	Smartphones, Tablets, Smartwatches, Laptop	Available
Selected Urban Republic Stores	Smartphones, Tablets, Smartwatches, Laptop	Available
Selected Harvey Norman Stores	Smartphones, Tablets, Smartwatches, Laptop	Available
Selected Maxis, Celcom, Digi Stores	Smartphones, Tablets	Available
Selected YTL, U Mobile Stores	Smartphones, Tablets	Not Available
Samsung Online Store @ https://www.samsung.com/my/	Smartphones, Tablets	Not Available

Thereafter, prices will be updated accordingly at https://samsung.com/my/trade-in/ on a monthly basis to reflect the respective month’s price. Samsung reserves the right to shorten, extend or cancel the Pricing Validity Period without prior notice.

1. The Campaign is open to all Malaysian Citizens, and residents of 18 years old and above (during Campaign Period) with Malaysia Identity Card and/or valid passport.
2. This Trade-in Campaign is currently only available for selected postcodes in Malaysia. Please visit https://www.samsung.com/my/shop-faq/payment-and-financing/what-is-samsung-trade-in-program
3. West Malaysian customers may choose to drop off their old device(s) at selected stores or be collected by Trade-In Partner, subject to confirmation by Trade-In Partner.
4. Collection of old device(s) by Trade-In Partner is NOT AVAILABLE for East Malaysia. East Malaysian customers are required to drop off their old devices(s) at selected stores in East Malaysia. Please visit https://images.samsung.com/is/content/samsung/assets/my/tnc/Postcode-List-Trade-In-Coverage-v250124_v3.pdf.
5. Only devices with a Malaysian IMEI will be eligible for Samsung Online Store trade-in.
6. For retail (in-store) trade-in, customers must present their old trade-in device(s) to a participating Samsung Experience Store or Samsung Premium Store sales staff to check on trade-in eligibility prior to purchase of new device.
7. Each trade-in device is only entitled for one (1) overtrade claim. Customer would not be eligible to this Campaign, where after assessment/diagnosis, the trade-in device is found to have been a previous trade-in model (e.g. recon device).
8. Real demo unit(s) (RDU) are not entitled to for this Campaign.
9. To be entitled to this Campaign, customers must present/provide their old device(s) for trade-in to Trade-In Partner or participating stores.